Titre : Controversies and mastering information: analysis and methodological proposals Auteurs : Orelie Desfriches Doria, Catherine Dessinges, Madjid Ihadjadène, Revue : Technology and Innovation Numéro : Issue 4 Volume : 3 Date : 2018/09/7 DOI : 10.21494/ISTE.OP.2018.0291 ISSN : 2399-8571 Résumé : This article focuses on the role of information literacy in the analysis and mediation of controversy, considered as an innovative social measure. It is based on an original methodology for analyzing controversies related to the current complex information context. This article develops our original methodology, synthesizes the main preliminary results of its experiment with a student audience since 2014 and proposes perspectives for further development of this methodology. Éditeur : ISTE OpenScience