Titre : Participation experience in a codesign process : analysis of the course-of-action of three actors 

Auteurs : Mélanie Tremblay
, Christine Hamel
, Anabelle Viau-Guay
, Dominique Giroux,  

Revue : Technology and Innovation 

Numéro : Issue 3 

Volume : 9 

Date : 2024/05/17 

DOI : 10.21494/ISTE.OP.2024.1168 

ISSN : 2399-8571 

Résumé : Codesign, or the involvement of target users in the design of a product or service, is promising but does not guarantee the achievement of objectives. Drawing on the latest work from the course of action [THE 15], we examined the experience of three people who participated in codesign sessions in cyberhealth. Our analysis resulted in maps of these individuals’ experiences, which visually represent the dynamics of their experience and highlight what was significant from their point of view. Our results suggest that participants were strongly mobilized by the reinterpretation of elements they believed were shared in their communities. They were concerned with systemic issues that, although complementary, questioned the solution proposed for the cogesign project. Our results lead us to propose three avenues to explore to optimize the codesign process. 

Éditeur : ISTE OpenScience